Using Remote Monitoring and Management (RMM) to Improve Your Business

Remote Monitoring and Management (RMM) is a modern approach to IT maintenance, monitoring, and support. This IT solution is used to prevent disaster from hitting your IT systems. You have a team of experts keeping your systems up to date. Here are the top 5 benefits your business gets from utilizing RMM services.

With RMM you can take advantage of your extra time and focus on your business while professionals make sure your systems are working properly. On average, businesses experience 87 hours of downtime. Your business can’t afford that much on down time.

There are so many benefits for using RMM solutions in your business. RMM prevents your company from experiencing issues that can otherwise be avoided. When you have a team of professionals monitoring your system, you get better protection against threats, reduced costs, and huge improvements in productivity.

1. Minimize Downtime
Downtime is a huge threat to businesses. It leads to a huge loss of money and your customers lose trust in the services you provide. When your systems go down, your employees lose access to all of their data including emails and software they use to perform their jobs. Meanwhile, you are paying for employees, buildings, and no productivity. Customers will be unable to contact you and you will not be able to meet their expectations.

RMM is the perfect tool to keep your systems running. There can be many reasons you lose access to Internet resources and/or your servers but if you don’t keep watch over them, you won’t be able to stop it before it happens. RMM services typically watch your servers 24/7 and are able to address any issue that causes downtime.

2. Security
Security is a top priority for businesses. Dealing with sensitive business and client information means that you have to make sure that data is not lost or stolen. Security issues can damage your reputation and you’ll lose customers because of it. Security issues can also contribute to your downtime and leave you backpedaling to fix mistakes.

RMM will monitor your systems and make sure that all threats are stopped in their tracks. You will have peace of mind that your data is secure and that you will not lose important information. Having the right security is important to keep your company from lost data.

3. Reduced TCO
Total Cost of Ownership can add up in IT. Hardware, software, staff, and maintenance all take a lot of capital and investment. There are many costs that arise from running your IT systems. With an RMM you can reduce the costs by having a professional staff working on your systems at a predictable monthly rate.

4. Maintenance
RMM will handle all your regular maintenance. It is important to keep your systems well maintained because it keeps up with updates, security, and system health. When your system is healthy, your business is healthy. You have access to your data that you can rely on. RMM watches your technology and makes sure that you can access your data and do the work you need to do.

5. Productivity
The goal for implementing RMM is to improve your productivity. You don’t want to lose productivity in your business. Your business only grows if you are growing it and that can’t be done if you aren’t producing. RMM will monitor and maintain your technology so you can provide your products and services to a growing number of customers.